***ALL SALES ARE FINAL***

NO RETURNS OR EXCHANGES ALLOWED. These are firearm magazines and we are not Amazon. We custom modify magazines per individual order and we can not take them back and resell them due to liability. 


PLEASE READ OUR POLICY PAGE AND CONTACT US PRIOR TO PLACING YOUR ORDER IF YOU HAVE ANY QUESTIONS OR CONCERNS.

FRAUD PREVENTION / CARD HOLDER VERIFICATION:

To protect our business against fraudulent orders we MAY require the customer to provide a copy of their Photo ID & Card used showing only the last 4 digits and the name on the card as shown in the example image below. We do this to verify that the cardholder authorized the transaction and make sure the order is not fraudulent or a stolen credit card. Sadly online fraud is very common and we must protect our business by making sure all orders are valid before shipping. If your order is flagged we will contact you directly for verification and the order will be placed ON HOLD until verification is received.

Reasons for verification required may include but are not limited to:

-Different shipping address than the verified billing address
-Billing address not an exact match to what your bank has on file (street address and/or zip)
-High Dollar amount orders $$$
-Different names on the shipping / billing addresses

We have fraud filters built into our checkout system and it checks your billing information against what your bank has on file. If the billing address is not a match we will require verification. If your billing address is a match and your shipping address is a different location we may ask for verification. We can only verify the billing address with the fraud filter tools and if we take the risk to ship to a non verified address we will make sure it's authorized by the cardholder before doing so.

Upon receipt of cardholder verification we will immediately discard and delete your photo verification and mark your account as verified to prevent further inconvenience. Failure or refusal to comply will result in your order being cancelled and a 10% fee will be applied to the refund amount to cover our merchant processing fees. Please contact us if you have any questions or concerns. Thank you for your patience and understanding.



CANCELLATION POLICY:

If you would like to cancel an order please email or contact us as soon as possible. Once an order has shipped it is the customers responsibility to ship it back to us. Shipping charges are not refunded. Items must be returned in new condition with all parts accounted for as they were shipped to you.

A CANCELLATION FEE of 10% of the order total or item amount will be applied to all canceled orders, or canceled items. This is regardless of whether or not the order has shipped.THIS IS TO COVER OUR MERCHANT PROCESSING FEES (LOSS) WE PAY TO MERCHANT PROCESSORS (REGARDLESS IF IT SHIPS) TO PROCESS AND AGAIN TO REFUND THE PAYMENT (TWO TRANSACTIONS)

Undeliverable orders and orders that are refused by the customer for any reason will not be refunded or given a credit. It is the customers responsibility to provide a valid shipping address. (See SHIPPING INFO for more information)

If you need assistance please contact us.

FRAUD PROTECTION:

Calegalmags has several anti-fraud safeguards in place, and will pursue prosecution for all fraudulent orders. We report all fraud to the FBI Internet Fraud Complaint Center (at http://www.ic3.gov/ ).
If we suspect your order may be fraudulent we will contact you via email or telephone.  If you attempt to place a fraudulent order or defraud us in any way we do prosecute to the fullest extent of the law.

FRAUD PROTECTION REQUIREMENTS FOR HIGH PRICED ITEMS:

Calegalmags may choose to require a signature upon delivery on orders of high value. This does not insure your package, it merely protects us from fraud and theft. If we choose to upgrade your shipping label we will do so at our expense. We still recommend that customers insure all packages (see checkout page to purchase package insurance rates for your order as it is automatically calculated). We are not responsible if someone steals your package after delivery or if the USPS misdelivers your package to the incorrect address. We do everything possible to make sure your package gets to you safely, and it is up to you to insure it.

PRICE ADJUSTING (RETROACTIVE):

We may put items on sale or offer bulk discounts from time to time. We do not adjust pricing or issue credits retroactively for orders that have already shipped. If your order is still pending and the price changes we will honor the lower price upon request.

IMPORTANT: HAVE YOUR ORDER SHIPPED TO A SECURE LOCATION (WE AR NOT LIABLE FOR THEFT AFTER DELIVERY!)

Calegalmags will not be held liable for loss or theft after your order has been given to the USPS. We ship all orders via USPS and we have no control over the package once USPS takes possession of it. USPS does not accommodate special delivery requests or comments. If you write special instructions in the comments box for delivery they will not be forwarded. The USPS will deliver your mail according to their policies and procedures. Shipping / Package insurance does NOT cover theft after your package has been delivered. We suggest adding Signature Confirmation Upgrade to avoid theft after delivery as it requires an adult to sign for the package in order for it to be delivered so no packages are left unattended.

SHIPPING PACKAGE INSURANCE IS OPTIONAL- 
Package insurance is available for purchase in at CHECKOUT. Our system will automatically calculate the cost by the dollar amount of your order. If you decline the insurance Calegalmags will not be responsible for damage, loss or theft during or after transit. You can also purchase shipping package insurance in the SHIPPING OPTIONS & UPGRADES category on the left margin.

SIGNATURE CONFIRMATION IS OPTIONAL- Additional cost applies. Pricing depends on the value of the contents in your package. To purchase shipping insurance please go to the SHIPPING OPTIONS & UPGRADES section on the left margin.

Once we ship an order we are not liable for any loss, damage or incorrect delivery on the part of the USPS. Package insurance is available on the checkout page at $1 cost per $100 coverage. If your package is insured and anything happens to it while in transit we can file a claim with the USPS and seek restitution. Package insurance ends at the delivery scan.  

It is the responsibility of the buyer to ascertain and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any item purchased from Calegalmags.

WE RESERVE THE RIGHT TO CANCEL ANY ORDER FOR ANY REASON AND A FULL REFUND WILL BE ISSUED IF WE DO SO. Orders for restricted capacity modified magazines to non restricted states will be flagged for theft of intellectual property. We do not take kindly to people ripping off our products. We review each on an individual basis and an email will be sent if we decide to terminate an order notifying the customer. 

PRIVACY POLICY:

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We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Calegalmag's site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
Calegalmags utilizes a "waiting list" option that you can subscribe to if an item they wish to purchase is currently out of stock. Calegalmags will send an email notification once we restock the items and they are once again available to purchase.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

COPYRIGHT AND TRADEMARK NOTICE:

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Calegalmags, Copyright © 2007, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

*NO SHIPPING OUTSIDE THE CONTINENTAL US (CONUS)* Most items we sell are ITAR Restricted. Any orders with billing/shipping addresses outside the CONUS will be cancelled and a 10% cancellation fee will be applied to the refund amount.