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Home > Our Policies
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By placing an order with Calegalmags you agree to all policies of Calegalmags.
RETURN POLICY:
If
you would like to return merchandise purchased from Calegalmags we request that you contact us
regarding the matter so that we can assist you. Returns require a
RETURN MERCHANDISE AUTHORIZATION # which must be issued to you by our
staff. Items returned without an RMA # will not be accepted or
refunded. Returns must be made within 5 business days of receiving the
package and items must be in new condition with all original packaging. Modified magazines can not be returned unless they are defective. If they are defective we will inspect and replace them if necessary.
We prefer all RMA's to be shipped back to us via USPS. We have a secure USPS mailbox at our location. We are not always available to receive packages from UPS or FedEx.
NO RETURNS accepted on the following items:
*Drum Magazine Rebuild Kits
*Surplus Magazines
*Upgraded Magazines (unless they are a manufacturer defect)
*Special Order Items
REFUND POLICY:
Refunds
will be issued at the discretion of our staff depending on the
situation. Shipping costs are non refundable. A minimum of a 20% restocking fee will be applied to all refunded orders.
CANCELLATION POLICY:
If
you would like to cancel an order please email or contact us as soon as possible. Once an
order has shipped it is the customers responsibility to ship it back to
us. Shipping charges are not refunded. Items must be returned in new
condition.
**A mandatory restocking fee of 20% of the order total will be applied to canceled orders!***
(This restocking fee is to cover
fees that we incur for processing orders and refunding purchases, as well as time taken to fix inventory levels and deal with the cancellation)
Undeliverable orders and orders that are refused by the customer for any reason will not be refunded or given a credit. It is the customers responsibility to provide a valid shipping address.
If you need assistance please contact us so we can assist you.
SPECIAL ORDER ITEMS:
Please allow 1-2 weeks for special order items to ship. Once a customer places an order for a special order item, we then order it from our distributor specifically for that customers order. Special Order items are not returnable, or refundable. Orders that contain special order items will ship in their entirety once we have all items together.
IMPORTANT: HAVE YOUR ORDER SHIPPED TO A SECURE LOCATION
Calegalmags will not be
held liable for loss or theft after your order has been picked up or dropped of at the post office. We ship all orders via USPS Priority Mail and we have no control over the package once USPS takes possession of it. USPS does not accommodate special delivery requests or comments.
SHIPPING INSURANCE IS OPTIONAL- Additional cost applies. Pricing depends on the value of the contents in your package. To purchase shipping insurance contact us so that we can accurately calculate the cost for you and assist you with applying it to your order total before placing your order online.
Once we ship an order we are not liable for any loss, damage or incorrect delivery on the part of the USPS. If you would like to purchase insurance for your order please contact us before you place your order. If your package is insured and anything happens to it, we can file a claim with the USPS and seek restitution.
REBUILD KIT POLICY:
Rebuild
kits are not to be used to assemble a new high capacity magazine which
would be in violation of local or state law. These rebuild kits are
intended to rebuild a legally owned pre-ban magazine or for assembling
a 10 round magazine pursuant to local or state law.
By
purchasing rebuild kits you accept all responsibility to remain
in accordance with local or state law and any failure to do so will be
the purchasers responsibility. Calegalmags accepts no liability
whatsoever for misuse or negligence on the part of the customer.
It is the responsibility of the buyer to ascertain and obey all
applicable local, state, and federal laws in regard to the possession,
use, and sale of any item purchased from Calegalmags.
PRIVACY POLICY:
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keep your personal information private and secure. When you make a
purchase from our site, you provide your name, email address, credit
card information, address, phone number, and a password. We use this
information to process your orders, to keep you updated on your orders
and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of
current promotions, specials and new additions to Calegalmag's site.
You may unsubscribe from our newsletters by following the unsubscribe
instructions in any email you receive from us.
Calegalmags utilizes a "waiting list" option that you can subscribe to if an item they wish to purchase is currently out of stock. Calegalmags will send an email notification once we restock the items and they are once again available to purchase.
We use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping
cart at any time. |
COPYWRIGHT AND TRADEMARK NOTICE:
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| Unless
otherwise specified, all materials appearing on this site, including
the text, site design, logos, graphics, icons, and images, as well as
the selection, assembly and arrangement thereof, are the sole property
of Calegalmags, Copyright © 2007, ALL RIGHTS RESERVED. You may use the
content of this site only for the purpose of shopping on this site or
placing an order on this site and for no other purpose. No materials
from this site may be copied, reproduced, modified, republished,
uploaded, posted, transmitted, or distributed in any form or by any
means without our prior written permission. All rights not expressly
granted herein are reserved. Any unauthorized use of the materials
appearing on this site may violate copyright, trademark and other
applicable laws and could result in criminal or civil penalties. |
PLEASE DO NOT CALL US OR ASK US LEGAL QUESTIONS, WE CAN NOT ANSWER THEM FOR LIABILITY REASONS.
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